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Collecting diagnostic information

BeanConnect provides support for gathering all available diagnostic information in the proxy with a single mouse click.

In the Management Console, select the command Advanced Features - Diagnosis - Output - General Diagnostic Info from the navigation tree of the proxy. Then click the Get All Files button or select the Get All Files command from the context menu of any table entry.

A Select File dialog box is opened where you can specify the target directory for the traces and log files. In this dialog box, a subdirectory of the configured local diagnostic path is proposed. The name of the subdirectory is built from the current date and time (<local-diag-path>/<date-time>).

After selection of the target directory, the Management Console starts to collect all available files with diagnostic information for the BeanConnect proxy and for the proxy components. If necessary, the files are converted from binary format to text format and then the files are copied into the target directory. An action dialog box is displayed which provides information about the progress and the outcome of the action.