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Hardware error logging file HEL

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The Error Logging System ELS records the following events for diagnostic purposes:

  • Error events

    • machine errors

    • errors related to I/O interrupts

    • errors in peripheral equipment

  • other events

    • statistical information from peripheral equipment

    • statistical information from the CPU firmware

    • processor context saves

    • information from test and diagnostic programs (TDP)

The events are recorded by the HEL system task and documented in the central statistics file which is automatically created. The name of the HEL file has the following structure (yyyy-mm-dd.hhmmss: creation date and time):

$TSOS.SYS.HEL.yyyy-mm-dd.hhmmss

Evaluation of the HEL files is performed by the BS2000 utility routine ELSA.

The HEL task and the BS2000 evaluation program (ELSA) can access the statistics file at the same time. ELSA is described in detail in the “ELSA” manual [3].

Service who is logged on under a user ID which has the HARDWARE-MAINTENANCE privilege can use the following commands to control the saving of HEL records as well as to control and support monitoring by Remote Service:

Command

Meaning

CHANGE-HEL-FILE

Close the current HEL file and opens a new file

MODIFY-HEL-CHECK

Control threshold monitoring

MODIFY-HEL-LOGGING

Control saving of HEL records

MODIFY-HEL-TELESERVICE-ALARM

Set the error threshold values for Remote Service messages

SHOW-HEL-CHECK

Request information about threshold value monitoring

SHOW-HEL-LOGGING

Request information about the logging records

SHOW-HEL-STATUS

Request general information about hardware error logging

SHOW-HEL-TELESERVICE-ALARM

Request information about the Remote Service parameters which are set

START-HEL-LOGGING
MODIFYHHELTTELESERVICEALARM

Activate the hardware error logging system function and opens the logging file

STOP-HEL-LOGGING

Terminate the hardware error logging system function and closes the logging file

Under the TSOS user ID, systems support can use the /SHOW-HEL-STATUS, /START- and /STOP-HEL-LOGGING commands.

The commands are described in detail in the “Commands” manual [8].