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The “Time” report is available only if the SAMPLING-DEVICE monitoring program with recording of hardware and software service times is activated. This report, in conjunction with the “Utilization” report, can be used to determine whether there is a heavy load on the disk peripherals. If software service times occur which are more than 10% over the hardware service times, I/O operations must sometimes wait in front of an occupied volume.
The SM2 monitoring program DISK-FILE and the SM2 online report DISK-FILE can then be used to ascertain the files affected.
If the application works with asynchronous inputs/outputs, an increased number of long software wait times can occur without a tuning measure being required or possible.