The FT administrator possesses two important tools for diagnostic purposes:
Log records
If a serious problem occurs, the FT administrator should first try to obtain the associated FT, and possibly also FTAC, log records. The log records contain a return code that can provide initial information on the cause of a problem. A log record also contains all the important parameters of an FT request.
openFT traces
If the log records are not sufficient to permit a diagnosis then the FT administrator can enable an FT trace. The trace can be enabled globally or be more restricted, right through to traces that apply to a specific partner only.
The FT trace files can then be prepared and analyzed using an openFT tool (fttrace).
On Unix and Windows systems, the FT administrator can view the trace files directly with the openFT Explorer.
Traces for lower protocol layers
On Unix and Windows systems the FT administrator can enable traces for the lower protocol layers. This information is written to the openFT trace.