If, despite taking every precaution, an error occurs that you are unable to resolve with the help of the above hints or by following the action suggested for the error message involved, please consult the FT administrator. You will make it easier for the FT administrator to perform diagnostics by providing the following documentation, where applicable:
a precise description of the circumstances in which the error occurred and whether it can be reproduced,
a printout of the command in which the error occurred,
a printout of the error messages which were issued,
if available, the result list for the request in which the error occurred (if necessary, repeat the request for the purpose of obtaining a result list, see the LISTING parameter in the NCOPY command).