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SERVICETIME Monitored data on the service time

The SERVICETIME monitoring program allows the service times of individual devices to be measured in detail. A check is carried out to establish that the disk devices are “attached”. The service times are recorded by DCS (Dynamic Channel Subsystem).

Distinctions are drawn between the following service times (see also glossary, “service times definition).

Service time

System

Definition

DQT
Device queue time

SM2

Time from the I/O chain to the subchannel start
(waiting time before the device)

FPT
Function pending time

DCS

Time from the subchannel start to I/O start
(waiting time for the assignment of a path; part of the hardware service time)

DDT
Device disconnect time

DCS

Physical positioning time
(part of the hardware service time)

DCT
Device connect time

DCS

Data transfer time
(part of the hardware service time)

RST
Remaining service time

SM2

Time from channel end to device end
(part of the hardware service time)
or if DCS delivers no data:
time from subchannel start to device end
(hardware service time)


In certain circumstances (see the notes below), DCS cannot provide any detailed service times. The service time is subdivided into the waiting time before the device and the hardware service time. The hardware service time is referred to as the remaining service time.
The data of the monitoring program is only output to the SM2 output file.

Notes on VM2000

  • Under VM2000 the recording of detailed service times of DCS can be started by only one guest system. If a second guest system attempts to activate the function as well, a warning is issued. The monitoring program is started, but detailed service times of DCS are not delivered.

  • The VM2000 command SHOW-VM-RESOURCES INFORMATION=*STD/*ALL can be used to check whether SERVICETIME measurement is already active in a guest system. If it is, message VMS2035 is output.

  • DCS cannot deliver detailed service times for disks with indirect I/O.

Note on x86 servers

DCS does not deliver detailed service times on x86 servers. Only the times measured by SM2 itself (device queue time, remaining service time) can be recorded.

Notes on disk storage systems

  • Given an overall hit rate of 100%, the device disconnect time is zero.

  • The following applies to parallel access volumes (PAV):

    • Base and alias devices can be selected.

    • Each device defined is measured locally. In particular, no monitored data of an alias device is added to a base device.