Diagnostic documentation for a problem report

If a UTM application terminates abnormally due to a system error, openUTM writes dumps for all tasks of the application (see the openUTM manual “Messages, Debugging and Diagnostics on BS2000 Systems”).

The following diagnostic documentation must be supplied when you write a problem report for the system support personnel:

• UTM dump files of all tasks

• SYSOUT logs of all tasks

• system log file SYSLOG

• KDCDEF control statements

The UTM dumps and SYSLOG file should not be edited.

In addition, you should retain the following documentation in the event of subsequent queries:

• KDCFILE and, if it is split over several files, also all pagepool and restart files

• the log created when the program was linked

• The protocol of the KDCDEF run