Preparing documents for diagnosis

If errors occur in the ROBAR system, e.g. the robot fails completely or partially to execute a required action, it is important that the technical support staff receives diagnostic data.

As ROBAR runs under both the BS2000 system and under the ROBAR server, the diagnostic data for both operating systems - starting at the same time - are required.

Each time the connection between a BS2000 system and a ROBAR-SV instance is interrupted, the current BS2000 trace file is assigned the current time stamp, closed, and a new trace file is opened. Once the connection has been set up again, the ROBAR actions are logged in this trace file.