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Error handling

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This section provides information on handling errors and problems.The following problems can occur:

  • You cannot establish a connection.

  • You cannot start an action.

  • Errors occur when an action is started.

  • The connection is interrupted.

Measures

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If you cannot establish a connection, check the address entered, and also the availability and, if necessary, the system status of the SE server’s system components.
If IP-based access rights are configured: Make sure that access is allowed for the IP address of your computer.

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If execution of an action fails, the cause is specified in the parameter area of the dialog.

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With some actions, e.g. a reboot of the MU, in which you operate the SE Manager, the connection is interrupted. Log in again after such an action.

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Search for the relevant topic in the SE Manager help if you require further information (see the section "Calling the online help").

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If you still cannot solve the problem, contact Customer Support.