Further accounts of the base system

The following accounts are reserved for Customer Support:

• service
  The service account is used by Customer Support (locally and by means of remote service) as an access and diagnostics account.

  The service account (account with the Service role) is displayed in user management, but it is not subject to account management by an administrator resp. security administrator.
  The following accounts of the base system are not displayed in the user management and are not subject to account management by an administrator resp. security administrator.

• tele
  The tele account is used by Customer Support as an access account and by the user to operate the shadow terminal. There is no other functionality available under this account.

• root and vroot
  The root account is locked. The vroot account is a virtual account without a shell and without a home directory. It is reserved exclusively for the Support Center to permit the rights of the service account to be escalated (extended) further than envisaged.

The following accounts which are also required internally but which are not visible to the user and locked for login also exist:

• x2kinternal for internal accesses

• storman when the add-on pack STORMAN is installed

• opensm2 when the add-on pack OPENSM2 is installed

• openutm when the add-on pack OPENUTM is installed

• robar when the add-on pack ROBAR is installed

• Several further accounts for internal functions, e.g. the AIS account aisconnect