StorMan provides a number of files containing important information for troubleshooting and for diagnosis.
All required functions and settings to provide diagnostic support including the download of the zipped complete log files are available on StorMan WebUI.
Authorized user (service und admin) may use the StorMan CLI as documented below.
To ensure the best possible support in case of problems, you are recommended to recreate the problem after setting the highest debug level on the StorMan server for the duration of recreation process by StorMan CLI:
storparam -debug 5
More detailed logging information you may get using the parameters -debugcom and –traceworker of the StorMan CLI storparam.
Please use the StorMan CLI to provide the current configuration data:
stormandb -dump
All diagnostic data will be packed to TAR archive by StorMan CLI:
storadmin getlogs
The resulting file is located at:
/var/opt/SMAWstor/StorMan/log/stormanLogs_<uname>_YYYY.MM.DD_HHMMSS.tar.gz
Please note that storadmin getlogs automatically removes previously created diagnostic information (zipped tar archive) before collecting diagnostic information. Therefor previously created StorMan log files should be saved if needed, before calling storadmin getlogs.
To remove all log files use (this should be done after saving the results to save disk space)
storadmin remlogs
StorMan writes eventually occurring cores to the following directory: /var/crash/core/storman