Errors in the carrier system (SU x86)

Errors in the Xen hypervisor or in the carrier system s kernel

Form			Operation of the Server Unit is terminated abnormally
Cause			Software error in the Xen hypervisor or in the carrier system’s kernel
Diagnostic materials			See the “Operation and Administration” manual [19]
Response			The Server Unit is restarted with the current settings. VM2000 is initialized again. Virtual machines must be re-initialized.

Errors in the administration component of the carrier system

Form		Message VMS6001 in the monitor system
Cause		Software error in the administration component of the carrier system
Diagnostic materials		Core dump (for Customer Support)
Response	case a)	The component is restarted automatically. VM2000 operation continues to run without hindrance.
	case b)	The component cannot be restarted automatically. VM2000 operation continues. However, no VM2000 commands can be executed. BS2000 guest systems cannot issue any hypervisor requests; they receive the return code VMS6001. Notify Customer Support.

Errors in the VM2000 Agent

Form		Messages VMS6000 and VMS6003 in the monitor system
Cause		Software error in the VM2000 Agent
Diagnostic materials		Core dump (for Customer Support)
Response	case a)	The VM2000 Agent is restarted automatically. VM2000 operation continues to run without hindrance
	case b)	The VM2000 Agent cannot be restarted automatically. VM2000 operation continues. However, no VM2000 commands can be executed. BS2000 guest systems cannot issue any hypervisor requests; they receive the return code VMS6000. Notify Customer Support.