Problems with the TCP/IP connection (ABBA interface)

Should a problem occur in conjunction with the TCP/IP connection between ROBAR-SV and the archive system, the following information must be obtained:

• output of the env command

• output of the ping <robot ip address> command

• output of the ps -ef | grep <instance> command for all active ROBAR-SV instances

• output of the netstat -a command

• diagnostic documentation of the active ROBAR-SV instances (see above). If the configuration parameter LTRACE=YES (see "Sample of the interface-specific configuration file (SCSI interface)") is set, supplementary connection information is stored in the trace files.