Your Browser is not longer supported

Please use Google Chrome, Mozilla Firefox or Microsoft Edge to view the page correctly
Loading...

{{viewport.spaceProperty.prod}}

Tape library error codes

If an error occurs during operation of the library, the library stops the current operation and displays an error code on the LCD screen.

If an error message is issued, please notify Customer Support.

Example error code

EVENT -6
A5 F1

where:

  • Sequence number -6 indicates the position in sequence list, 0 being the most recent

  • Log shows a load error (code A5 = fan error, sub code F1 = caused by the fan at the back connector plate).

The event log with the library also includes a date stamp for each event. Press the ENTER key to display the associated timestamp in the following format:

ddd:hh:mm:ss:HH

where:

ddd: days
hh: hours
mm: minutes
ss: seconds
HH: 1/100 seconds