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Generating diagnostic data

To support error diagnosis by Customer Support, the administrator or operator can generate diagnostic data when an error situation occurs and send this to the Support Center.

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Select Hardware -> Units -> [<se server> (SE<model>) ->] <unit> (HNC) -> Service, Diagnostics tab.

The functionality of the tab is the same as that for the MU (see section "Generating diagnostic data").

The file name of the diagnostic data file for the HNC is:

DIAGtar.H<software-version><unit-name>.<date>.<time>.gz